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Federal Workplace Mentoring

Other Resources

Best Practices: Mentoring, 2008 report by U. S. Office of Personnel Management

Building & Maintaining a Diverse, High Quality Workforce: A Guide for Federal Agencies, U. S. Office of Personnel Management

Catalyst, Inc., Making Mentoring Work

Center for Mentoring Excellence & Leadership Development Services

Various articles by Lois Zachary and colleagues are available online include:

Diversity Central: Resources for Cultural Diversity at Work (See one case scenario about cultural differences and mentoring at

Diversity, Inc.
Articles of interest include:

Employer Assistance and Resource Network (EARN)

The Employer Assistance and Resource Network (EARN) provides federal and private employers with free consulting services and resources to support the recruitment, hiring, and retention of people with disabilities. EARN connects employers with national networks of available job seekers through relationships with the Department of Veterans Affairs, the Council of State Administrators of Vocational Rehabilitation (CSAVR), and the Commission on the Accreditation of Rehabilitation Facilities (CARF). In addition to providing these linkages, EARN also provides high quality up-to-date online information and technical assistance to promote the inclusion of employees with disabilities in the workplace.

Guidelines for Conducting Diversity Training, U. S. Office of Personnel Management

Human Capital Institute Articles of interest include:

Job Accommodation Network (JAN)

The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues. Working toward practical solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employability, and shows employers how to capitalize on the value and talent that people with disabilities add to the workplace.

  • JAN's Technical Series: Tips for Designing Accessible Websites provides information on how to ensure information about mentoring and other opportunities is accessible:
  • JAN's Searchable Online Accommodation Resource (SOAR) system provides suggestions about appropriate accommodations for a person with a specific disability:

Mentoring Connection System

National Mentoring Center, Mentor/Mentee Training and Relationship Support Resources

While this resource was created for mentoring program for youth, some of the training exercise may be equally as useful for training individuals involved in adult mentoring relationships.

Race Matters Toolkit, Annie E. Casey Foundation

The Mentoring Group - Mentoring Ideas

U.S. Department of Labor Office of Disability Employment Policy (ODEP)

Workforce Discovery: Diversity and Disability in the Workplace

This site provides in-depth training on disability awareness with the provisions of the Americans with Disabilities Act (ADA) integrated throughout each training module. The five modules include: 1) Typecasting: Understanding Disability; 2) Legal Implications: An Overview of the Americans with Disabilities Act; 3) Reasonable Accommodations; 4) Etiquette: Communication and Interaction; and 5) Best Practices for Trainers.

Resources cited by OPM in Best Practices: Mentoring report:

Power Mentoring: How Successful Mentors And Protégés Get The Most Out Of Their Relationships, by Ellen Ensher and Susan Murphy (2005). This book provides the fundamentals for mentors and protégés who want to create a connection or improve on the mentor/protégé relationship. The book is filled with illustrative examples from the most successful mentors and protégés.

Creating a Mentoring Culture: The Organization's Guide, by Lois J. Zachary (2005). This book provides organizations with the basics on setting up mentoring programs. The book provides checklists, worksheets, and toolkits.

The Mentoring Advantage: Creating the Next Generation of Leaders, by Florence Stone (2004). This book provides a general introduction to mentoring and its benefits to those who are new to mentoring. This book also provides insight on the qualities to look for in a mentor or protégé and discusses existing mentoring programs including IBM and JP Morgan. You can also find useful checklists, worksheets, templates, assessment tools, case studies, and tips to use in creating a mentoring program.

The Mentor's Guide: Facilitating Effective Learning Relationships, by Lois J. Zachary (2000). This book provides tools and tips for mentors and protégés to build and maintain an effective mentoring relationship. Worksheets are provided to help mentors develop their mentoring skills.

The Step-by-Step Guide to Starting an Effective Mentoring Program, by Norman H. Cohen (2000). This book offers practical information for organizations that are looking to start-up and operate mentoring programs.

The Mentoring Coordinator's Guide, by Linda Phillips-Jones, Ph.D. (2003). This guide includes detailed information on how to design, manage, and evaluate a program. Guide topics include: Coordinator's View of Mentoring, Strategic Considerations, Glossary of Mentoring Terms, The Formal Mentoring Process, Skills for Successful Mentoring, Etiquette of Mentoring, Challenges in Planned Mentoring, Identifying Target Groups and Needs, Finalizing Your Design, Communicating about the Mentoring Initiative, Recruiting Participants, Selecting and Matching Mentors and Mentees, Role of the Mentee's Immediate Manager, Developing Mentors and Mentees, Helping Mentees Set Compelling Goals, Evaluating a Mentoring Initiative, and Special Topics in Mentoring (enhanced informal mentoring, distance mentoring, mentoring groups, reverse mentoring, and cross-difference mentoring).

The Keys to Mentoring Success, by Kathy Wentworth Drahosz (2004). This book contains a step-by-step approach for establishing and running a mentoring program.

ASTD Handbook for Workplace Learning Professionals, edited by Elaine Biech00 (2008). This handbook contains best practices in the field of learning and development. Topics included in the handbook are needs assessment and analysis, designing and developing effective learning, and measuring and evaluating impact.

The Mentoring Group-THE MENTORING GROUP is a division of the not-for-profit corporation, the Coalition of Counseling Centers (CCC). CCC was founded in 1980 by Dr. Brian Jones, Dr. Linda Phillips-Jones, and some colleagues in the San Francisco Bay area. In the mid-80's, Brian and Linda organized THE MENTORING GROUP to provide consulting/technical assistance, skill-based training, skill assessment, research/evaluation, and publications related to mentoring.

Triple Creek Associates Mentoring - This organization provides free resources including a monthly mentoring newsletter. The newsletter provides practical and valuable tips to those wanting to cultivate successful mentoring relationships. The organization offers their web-based tool, Open Mentoring which assists organizations with matching mentors and protégés, managing the mentoring process, and measure relationships built among customized products.

The Mentoring Connection - The Mentoring Connection (TMC) is a web-based tool designed to assist organizations in handling the logistics of their mentoring programs. Features include: connection of mentors and protégés to their organization's mentoring program on-line, assisting with the matching process, developing mentoring action plans, and tracking upcoming mentoring activities and events. The tool provides an online evaluation process that collects information which then clarifies which parts of the program are working and what areas need improvement. TMC also offers a monthly newsletter on a wide variety of subject areas including work-life balance, and strengthening the mentor/protégé relationship.

The Manager's Mentors, Inc - The Manager's Mentors, Inc (MMHA) provides a wide range of services including designing and implementing performance systems, custom training, and implementation of a facilitated mentoring process. The organization features Margo Murray's book, Beyond the Myths and Magic of Mentoring: How to Facilitate an Effective Mentoring Process. This book reflects Murray's experience assisting organizations in developing facilitated mentoring and offers a practical approach to the mentoring process utilizing mentoring as a key strategy for filling today's need for a highly qualified and diverse workforce.

SkillSoft - SkillSoft offers multi-level learning solutions through a combination of e-learning content, online information resources, flexible learning technologies, and other support services. SkillSoft offers a mentoring essentials courseware series for organizations who want to develop and implement a mentoring program and for those who want to enhance their capabilities as a mentor or protégé. Mentoring courses offered include Effective Mentoring, Implementing an Organization-wide Mentoring Program, and e-Mentoring.