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Be Tech Savvy: Accessible Information & Communication Technology

Accessible information and communication technology (ICT) ensures your applicants and employees are fully included across all phases of employment.  

The development, procurement, lease, maintenance, and use of ICT are central to the operation of businesses today. The internet has dramatically changed the way that businesses conduct work and communicate with the public, including how candidates apply for jobs.

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To fully participate in the workforce, applicants and employees with certain types of disabilities (such as those with limited vision and hearing) must have access to and use of information and data that is comparable to the access and use by applicants and employees without these types of disabilities. For example, if an online application system is not accessible, some applicants with disabilities can never “get through the front door.”

Once an employee with a disability is hired, if they are not provided with accessible ICT, this omission may limit their ability to develop the skills needed to be productive and advance in employment. Accessible ICT is about virtual access, and today, it is as essential to facilitating disability inclusion as physical accessibility features, such as ramps and elevators.

Promising business practices regarding accessible ICT include the development of comprehensive strategic action plans that include the following:

Resources to Support Accessible ICT

EARN Resources

Partnership on Employment & Accessible Technology (PEAT) Resources

Other Resources